TERMS OF USE

Welcome to the GAC website.

These Terms of Use govern access to, reference to the content of, and use of the features available on the website.

These Terms apply throughout the user’s access to and use of the GAC website. Users should carefully read the following provisions to understand their rights, responsibilities, and the principles governing the use of the website.

1. Scope of the website

The GAC website is developed to:

Introduce GAC and its business capabilities.
Provide information about materials, products, and technical solutions.
Share knowledge relating to wear, industrial materials, fabrication, and installation.
Present projects and practical applications.
Provide catalogues, documents, and reference materials.
Receive requests for consultation, quotations, and cooperation.

GAC reserves the right to add, modify, suspend, or discontinue certain website features according to its operational requirements.

2. Conditions of website use

Users may access and use the content available on the website for the purposes of obtaining information, referring to technical materials, or contacting GAC.

When using the website, users are responsible for:

Complying with applicable laws and the rules published on the website.
Providing truthful and accurate information when submitting a request.
Ensuring that they have the right to use and provide any images, drawings, or documents submitted to GAC.
Refraining from any activity that may affect the operation of the website.
Refraining from using website content for unlawful purposes or in a manner that infringes the rights of any third party.

When contacting GAC on behalf of a company or organisation, users confirm that they have the appropriate authority to carry out such activities.

3. Prohibited activities

Users must not carry out or assist in carrying out any of the following activities:

Gaining unauthorised access to the website’s administration system, servers, or databases.
Distributing viruses, malicious code, or tools capable of disrupting the system.
Attacking or scanning the website for vulnerabilities or attempting to bypass security measures.
Collecting website data on a large scale using automated tools without GAC’s prior approval.
Impersonating GAC, GAC personnel, or any other individual or organisation.
Submitting false information, spam, or requests intended to harass others.
Unlawfully copying, modifying, publishing, or using website content.
Using GAC’s name, logo, images, or content in a manner that may create a misleading impression of a partnership, representative relationship, or distribution arrangement.
Engaging in activities that overload, reduce the performance of, or disrupt the website.

GAC reserves the right to take appropriate action upon detecting any violation.

4. Rights and responsibilities of GAC

GAC will take appropriate measures to maintain the operation of the website and protect the information provided by users.

GAC reserves the right to:

Edit, supplement, or remove content from the website.
Change the website’s structure, interface, and features.
Temporarily suspend the website for maintenance, upgrades, or troubleshooting.
Restrict or terminate the access of users who violate these Terms.
Require users to discontinue any unauthorised use of GAC’s content, images, or intellectual property.

GAC does not guarantee that the website will operate continuously, remain error-free, or be compatible with every device and browser.

5. Intellectual property rights

Unless otherwise stated, content published on the website, including text, images, videos, drawings, graphics, documents, interface designs, and presentation formats, is owned by GAC or lawfully used by GAC.

Trade names, logos, trademarks, product names, and identifying marks belonging to manufacturers, brands, or partners displayed on the website remain the property of their respective owners.

Users may quote a portion of the content for reference and non-commercial purposes, provided that they:

Do not distort or misrepresent the content.
Do not remove source or ownership information.
Clearly identify the GAC website as the source.
Do not create the impression that GAC has endorsed, sponsored, or entered into a partnership without an applicable agreement.

Any reproduction, modification, publication, commercial use, or large-scale exploitation of website content requires GAC’s prior written approval.

6. Technical content

Information concerning materials, products, applications, projects, and technical solutions available on the website is provided for reference and initial guidance purposes.

Website content must not automatically be regarded as:

A complete technical design.
Instructions applicable to every project or item of equipment.
A guarantee of product performance or service life.
A quality certificate for a specific batch of materials.
An official quotation, purchase order, or contract.
A guarantee that a product is suitable for every operating condition.

The performance of materials and solutions may depend on multiple factors, including wear mechanisms, loads, impact, temperature, corrosion, humidity, equipment design, fabrication processes, installation methods, and actual operating conditions.

Before selecting or applying a solution, users should:

Examine the actual operating conditions.
Refer to the manufacturer’s latest technical documentation.
Check the certificates relating to the specific batch of materials.
Carry out calculations, assessments, or tests where necessary.
Consult GAC or another relevant technical specialist.

7. Accuracy of information

GAC endeavours to ensure that website content is clearly presented and appropriate at the time of publication.

However:

Product specifications may be updated by the manufacturer.
Images may be used for illustrative purposes.
Some older content may not reflect the latest documentation.
Product availability, scope of supply, and implementation schedules may change.
Formatting errors or unintended technical inaccuracies may occur.

Where there is any difference between information published on the website and official manufacturer documentation, quotations, contracts, or batch certificates, the official documents confirmed by the relevant parties will take precedence.

8. Consultation and quotation requests

Submitting a contact form, consultation request, or quotation request through the website does not automatically create a contract between the user and GAC.

Initial responses provided through the website, email, telephone, or other online channels are for discussion purposes only, unless expressly confirmed in an official document by an authorised representative.

Prices, delivery schedules, scope of work, and technical conditions will be determined according to each specific request.

A transaction is established when the relevant parties complete a quotation, purchase order, contract, or other valid confirmation document.

9. Content provided by users

When submitting images, drawings, equipment records, operating specifications, or other documents to GAC, users confirm that:

They have the right to provide such documents.
Providing the documents does not infringe the rights of any third party.
The content is not prohibited by law.
The information provided is sufficiently accurate for GAC to assess the request.

GAC may use these documents to the extent necessary to analyse the requirements, prepare proposals, issue quotations, communicate with manufacturers, or perform the agreed work.

For proprietary drawings, trade secrets, or important project information, the parties should agree on appropriate transmission and confidentiality arrangements before such information is provided.

10. Links to third-party websites

The GAC website may contain links to websites operated by manufacturers, partners, social media platforms, video platforms, mapping services, or other information sources.

These links are provided to help users access additional information. GAC does not control and is not responsible for:

Content published on third-party websites.
Privacy policies and terms of use applied by third parties.
The availability or security of linked websites.
Transactions or activities arising between users and third parties.

Users should review the relevant policies before using any third-party website or service.

11. Disclaimer and limitation of liability

To the extent permitted by law, GAC will not be liable for losses or damages arising from:

A user’s application of general website information without carrying out the necessary technical assessment.
The use of outdated, modified, or unofficially reproduced documents.
Failures involving internet connections, devices, browsers, or third-party services.
Unauthorised access beyond GAC’s reasonable control.
Inaccurate or incomplete information provided by users.
Websites, content, or services operated by third parties.

Nothing in these Terms excludes any liability that GAC is legally required to assume or has accepted under a valid agreement between the parties.

12. Suspension or termination of access

GAC reserves the right to suspend, restrict, or terminate a user’s access where there are reasonable grounds to believe that the user:

Has violated these Terms of Use.
Has affected the security or operation of the system.
Has infringed the lawful rights and interests of GAC or any third party.
Has used the website for unlawful purposes.
Has engaged in fraudulent activities, impersonation, or the distribution of malicious code.

The termination of access does not affect GAC’s right to require the violation to cease, seek compensation for damages, or pursue other lawful remedies.

13. Changes to these Terms of Use

GAC may update these Terms of Use to reflect changes in its business operations, website features, or applicable laws.

The updated version will be published on this page together with the most recent update date.

Users should review the Terms periodically to remain informed of any relevant changes.

14. Governing law and dispute resolution

These Terms of Use are governed by the laws of Vietnam.

In the event of a dispute, the parties will first seek to resolve the matter through good-faith discussion and negotiation.

Where the dispute cannot be resolved through negotiation, it will be submitted to a competent authority in Vietnam in accordance with applicable laws.

If any provision of these Terms of Use is determined to be invalid or unenforceable, the remaining provisions will continue to apply.

15. Contact information

For any questions or comments concerning these Terms of Use, please contact:

Gia Anh Investment Trading Joint Stock Company (GAC)

Hotline: 0962 887 883

Email: contact@giaanh.vn

Website: https://giaanh.vn/